Cancellation Policy

At Eyewear Essentials, we aim to process and ship your orders as quickly as possible. Please review our cancellation policy below.

Order Cancellation

Customers can request order cancellation within 12 hours of placing the order or before the order is shipped, whichever comes first.

Once an order has been shipped, it cannot be cancelled.

Prescription Glasses Orders

Orders that include prescription lenses are custom-made based on the customer's prescription. Once lens processing has started, the order cannot be cancelled.

How to Request a Cancellation

To request an order cancellation, please contact our support team as soon as possible with your order number.

Email: support@eyewearessentials.com
Phone: +91 XXXXX XXXXX

Refund for Cancelled Orders

If your cancellation request is approved before the order is shipped, the full amount will be refunded to your original payment method.

Refunds usually take 5–7 business days to reflect in your account depending on your bank or payment provider.

Contact Us

If you have any questions regarding cancellations, please contact Eyewear Essentials customer support.